Getting Started

Course Hero + Amazon Student Prime

• ★ Amazon Prime Student Exclusive Course Hero Access Offer & Redemption Process FAQs

About Course Hero

• How do I contact customer support?
• What is Course Hero?
• Why use Course Hero?
• What kinds of study resources does Course Hero offer?
• Is Course Hero worth paying for?
• What is the best browser to use with Course Hero?

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Memberships

• How can I use Course Hero for free?
• What’s the difference between a Premier Membership and a Basic (free) Membership?

About Unlocks

• What does it mean to unlock a document or Textbook Solution and Explanation?
• If I don’t use all my unlocks, will they expire?
• Does viewing a document count as unlocking it?
• How can I see how many Unlocks I have left?
• How many documents can I unlock per month on Course Hero?
• Can I pay to unlock additional documents?

About Tutor Questions

• What are Questions?
• Can I redeem Questions for cash?
• Do my Questions expire if don't use them?
• What restrictions apply to Questions?
• How do I purchase more Questions?

About Textbook Solutions and Explanations

• Are Textbook Solutions and Explanations included in my subscription?
• How do I find Textbook Solutions and Explanations on Course Hero?
• How do I view a Textbook Solution and Explanation?
• What should I do if I don’t find Textbook Solutions and Explanations for my textbook?
• What should I do if I think that a Textbook Solution and Explanation is incorrect?

Managing your Account Settings

• How can I change my log-in email?
• I forgot my password. How do I reset it?
• How do I change my password?
• Can I delete my account on Course Hero?
• I cannot log in to my account. What should I do?
• I don’t recognize my username. How do I change it?

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