My payment keeps failing. What do I do?

Please try the following steps to troubleshoot:

  • Ensure you are using a credit card or debit card with a Visa, Discover, American Express, or Master Card logo.
  • If your form of payment has failed multiple times, please contact the credit card company or PayPal to inquire why payment is failing. Please note, certain prepaid gift cards may not be accepted.
  • Try disabling any pop-ups or ad blockers in your browser. You may also want to try using a different browser to see if the payment will be completed.


If you continue to have any issues with making a payment, please click on the Contact Us button below to submit an email and your request will be processed within 1 business day