Does Course Hero offer refunds?

Yes, but did you know you can pause your Premier membership for up to 3 months?  This is especially helpful when you've already paid for an annual membership but are out of school for vacation. This way, you can use your membership when you actually need it. Click here for more information on pausing.

Cancel Subscription: If you just want to cancel your membership subscription to avoid next month's charge, follow the instructions here.

Refund Request: If you’re still sure you want to cancel and haven’t used any of your unlocks or your Tutor Questions, you can request a full refund. To do so, please click on the “Submit an Email” button below to submit an email and your request will be processed within 1 business day. Please note, no refund will be offered if our Terms of Use has been violated, and refunds can never be provided more than 30 days after the initial purchase date regardless of your activity on the site.

Apple Store Purchases: All in-app purchases must be managed directly through Apple. Please contact them directly here.

Satisfaction Guarantee: If you’re not satisfied with your membership subscription, you can contact us for further help by clicking “Submit an Email” button below. Contact must be made within 3 business days of purchase date and will be subject to review.