Why is Course Hero asking for more information about my request to exercise my rights under applicable privacy law?

In compliance with applicable law, Course Hero has the right to ask you for additional information about your request so that we can process it.  For example, we may ask you for a description of the relevant personal data which is the subject of your request, relevant time frames/dates and any other relevant information.  In some cases, we may also need you to provide us with additional information and/or documentation, which may include personal information, necessary to verify your identity. We reserve the right to refuse to act on your request if we are unable to identify you.