How does the Better Grades Guarantee Work?
Subject to the eligibility requirements below, we’ll fully refund your Premier Membership fee if you don’t earn a higher GPA for the academic term during which you first subscribed to Course Hero, as compared to the academic term immediately prior to your subscription.
To be eligible for the Better Grades Guarantee, you must have used Course Hero in the last six (6) months by unlocking at least six (6) study resources OR asking at least three (3) questions of our tutors; you must request your refund within six (6) months after the date of first registering as a paying subscriber of Course Hero; and you may be required to verify your eligibility by submitting a copy of your transcripts from the two most recent academic terms.