I am not satisfied with the help provided by the tutor. Can I get a refund?
A question can only be refunded once it has been cancelled. To do this, please contact Support from one of the options listed beneath .
If your question was cancelled and the payment was made with one of your Tutor Questions, the Tutor Question will be returned to your account. If your question was paid for with with a credit or debit card, the transaction will be reversed within 2–3 business days of its cancellation.