I am not satisfied with the answer provided by the tutor. How can I get a refund?

A question is only refunded when the question has been cancelled. To do this, please contact Support from one of the options below.

If your question was cancelled and the payment was made with Tutor Credits, your credits will be returned to your account for your use. If a payment was made with a credit card, the authorization will be reversed within 2–3 business days.